To completely remove the program, please follow a few simple steps:
Open the Control Panel by typing "control panel" in the Windows search bar or by pressing Win+R and typing "control" -> Enter
In Control Panel choose Programs and Features
Find Hand2Note 4 among installed programs
Click on the program name and click Uninstall, or right-click on the program name -> Uninstall
Open My Computer -> C Drive -> Program Files and completely delete the Hand2Note 4 folder
This way you remove not only the program, but also the remaining folders and files that may have caused the issue.
To delete Hand2Note 4 databases please open folder C:\Users\Your Name\AppData\Roaming\Hand2Note and delete the "Databases" folder.
Do NOT delete other folders such as h2ndb or external, it may cause issues in Hand2Note 3 if you have it installed
Please note that the folder C:\Users\Your Name may not show AppData folder, then just type it in Explorer address bar to make it C:\Users\Your Name\AppData and press Enter, as shown in the instruction video.
That's all, Hand2Note 4 and the database are completely removed from your PC. Now you can download and reinstall the new version of the program, then install the Smart Research Package again.
VIDEO: